|
You are here: Privacy
4INFO Privacy PolicyEffective Date: August 25, 20094INFO is a mobile marketing and technology company. We focus primarily upon three areas of business: 1) we are the largest provider of free text message alerts and information in the United States; 2) we provide a technology platform that enables our clients to deliver, track and report on text message alerts that our clients sent out via our platform, and; 3) we offer an interactive media network to help our clients advertise via websites, WAP sites, SMS, and other forms of media.At 4INFO, we take your privacy seriously. This policy is designed to inform you about our privacy practices on our corporate Website ("Website"), www.4info.com, including the SMS alerts that you may sign up for on our Website. This policy also addresses our technology platform and our media network. If you have any questions about this privacy policy, please feel free to contact us at support@4info.net. Policy for Information we Collect on this WebsitePersonally Identifiable InformationWe collect Personally Identifiable Information ("PII") from the Website. PII is any information that can be used to identify or locate a particular person or entity. This includes, but is not limited to: name, address, telephone or cell phone number, or email address. We may collect PII under the following circumstances:
Non-Personally Identifiable InformationWe collect Non-Personally Identifiable Information ("Non-PII") from visitors to this Website. Non-PII is information that cannot by itself be used to identify a particular person or entity, and may include your IP host address, pages viewed, browser type, Internet browsing and usage habits, Internet Service Provider, domain name, the time/date of your visit to this Website, the referring URL and your computer's operating system. When you register with us, we may ask you to provide your wireless carrier, gender, zip code, occupation, industry, the make and model of your mobile device, and to select your personal interests. This information will be combined with your mobile phone number in order to serve targeting advertising to you.CookiesWe use "cookies" on this Website in order to us to retain your login preferences if you sign up to receive our SMS alerts. Cookies are small text files that contain a string of alphanumeric characters. A persistent cookie remains on your hard drive for an extended period of time. You can remove cookies by following directions provided in your Internet browser's "help" file. Please note that removing or otherwise disabling cookies may reduce your ability to enjoy the full functionality of the Website. For more information about cookies please visit http://www.allaboutcookies.org/cookies/.Third Party AdvertisersWe use third-party advertising companies to serve ads when you visit our Website. These companies may collect information about your visits to our Website, such as number of times you have viewed an ad (but not your name, address, or other personal information). These companies may also use that information to serve ads about goods and services that may be of interest to you on this Website, and other websites. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.Ways Information collected via the Website is used4INFO uses information for the following general purposes:
Information we Collect via our Technology and NetworkThis section of the policy is designed to help you understand how our technology platform ("Technology") and our media network ("Network") processes information on behalf of the advertisers, WAP and website owners and other businesses that use our services (our "Clients").Overview of our TechnologyOur Technology is designed to help our Clients deliver advertising and content to your mobile device and your computer. For example, Clients use our Technology to perform the following:
Overview of our NetworkOur Network facilitates the serving of advertisements on to interactive media, including websites, WAP sites, online and mobile games and SMS messages ("Interactive Media"). Our Network collects information about your use of Interactive Media (e.g., the websites visit and the advertisements that you see while surfing the Internet.) You may encounter our Network when 4INFO or one of our Business Partners purchases advertisements on Interactive Media. We use the information collected by our Network in order to help facilitate the advertisements that you see, to make the ads you see more relevant to you, and to help our Clients understand whether the advertisements they've purchased are effective.Information collected by our Technology and NetworkThe information we gather about you can vary according to the method through which the information is gathered. When you opt-in to receive an SMS message from one of our clients, we gather information associated with your mobile device. The information we gather, regardless of the channel through which it is gathered, may include your name, address, email, phone number, demographic data, connection data associated with your mobile device or computer, and/or the wireless carrier to which you subscribe.Our Technology does collect and use Non-PII, including: the IP address used to access the mobile Internet, the type of phone or other mobile device used, the date and time one of the mobile ads we facilitate was delivered and, if applicable, clicked. Ways Information collected via our Technology and Network is used.4INFO uses this information to analyze trends and to help our Technology tailor advertisement placement on behalf of our Clients. We also may aggregate this information and share it with our affiliates, advertisers, employees, customers and Business Partners.Policies for the Website, the Technology and the NetworkInformation Sharing and Disclosure4INFO does not rent, sell, or share PII about you with other people or nonaffiliated companies, except when we have your permission, or under the following circumstances:AgentsWe employ other companies and people to perform tasks on our behalf and need to share your information with them to enable them to perform those tasks. Examples include sending email, sending text messages, analyzing data, and providing user services. Each of our agents are contractually required to handle information in a way that is consistent with this privacy policy.Adherence to LawWe may release information when we believe in good faith that release is necessary to comply with that law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of 4INFO, our employees, our users, or others. This includes, without limitation, exchanging information with other companies and organizations for fraud protection.Business TransfersMoreover, if 4INFO, or substantially all of its assets were acquired, or in the unlikely event that 4INFO goes out of business or enters bankruptcy, the information we have would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of 4INFO may continue to use your information as set forth in this policy.Client ListsWe facilitate the delivery of text messages on behalf of some of our Clients. Any of our Clients may choose to use a different service provider to facilitate that delivery. In such cases, if you are on our Client's list, we may transfer your information back to our Client so they may deliver messages to you via another technology provider.Your Access to Your Information4INFO allows you to access your information for the purpose of viewing, and in certain situations, updating that information. You may view and edit the information you've provided us when you registered with us, including your name, your phone number, your email address, and the alerts to which you have subscribed. In order to access your information, you must provide us with your user name and password so we may authenticate who you are.When you update information, however, we may maintain a copy of the unrevised information in our archives. SecurityThe security of your information is important to us, including but not limited to the PII collected via the Website. We have implemented reasonable security measures to protect the information in our care, both during transmission and once we receive it. This includes, but is not limited to the use of firewalls and encryption. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.The PII you provide when you register with 4INFO is protected by a password for your privacy and security. You need ensure unauthorized access to your account and PII by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. For additional information about the security measures 4INFO uses in connection with the Website, please contact us at support@4info.net. Information Relating to ChildrenOur Website, products and services are designed for those 13 years of age and older. We do not knowingly collect PII from anyone under the age of 13. If we are made aware that we have received PII from someone under 13, we will use reasonable efforts to remove that information from our records.Deleting your Information and Opt-outYou may stop participating and receiving SMS messages from any single 4INFO program by sending STOP to any of our short codes, in response to any message from that program. You may stop participating and receiving SMS messages from all 4INFO programs and services by sending the text message STOP ALL to 44636. This action cancels your previous opt-in for messaging. You will receive a message confirming the opt-out.Some of the SMS programs that we deploy on behalf of our clients are run via other short codes. For a list of the Common Short Codes, please click here. The short codes that 4INFO deploys on behalf of our clients are labeled as "Powered by 4INFO" at the point of registration. If you are having trouble unsubscribing from any program on our short codes (44636, 446361, 446362, 446363, 446364, 446365, 80676, 96362) or on any short code that is "Powered by 4INFO" please email us at support@4info.net. Please note that we cannot help you unsubscribe from any short codes other than 44636 and those marked as "Powered by 4INFO." You may request deletion of your 4INFO account by sending an e-mail to support@4info.net. Please note that some information may remain in our records after deletion of your account. Third Party WebsitesThe 4INFO website and 4INFO text messages may contain links to other sites. 4INFO is not responsible for the privacy policies and/or practices on other sites. When linking to another site a user should read the privacy policy stated on that site.Lexy Audio Alerts are provided by Lexy and subject to Lexy's privacy policy, which can be viewed at http://www.lexy.com/about/privacy. Industry Efforts to Protect Consumer Privacy4INFO is committed to protecting consumer mobile privacy. 4INFO abides by the Mobile Marketing Association Code of Conduct for Mobile Marketing and other generally accepted industry standards.Unsolicited Message PolicyThe 4INFO technology platform is sometimes used to help our clients deliver advertising and content to your mobile device and your computer. Clients of 4INFO have agreed to never send unsolicited SMS messages through 4INFO. Any client who violates this agreement is subject to privacy review, services termination and potential legal action. If you believe you have received an unsolicited commercial text message from 4INFO directly, or on behalf of any of our clients, please send an email (preferably with the reported violation included and the applicable short code) to: support@4info.net.Changes to this Privacy Policy4INFO may update this policy. We will notify you about significant changes in the way we treat PII by sending a notice to the primary email address specified in your 4INFO account or by placing a prominent notice on our web site. Each user is bound by any changes to the Privacy Policy when he or she uses the Website after such changes have been first posted.Contact 4INFO with Questions or ConcernsIf you have any questions or concerns regarding privacy at 4INFO, please send us a detailed message to support@4info.net. Alternatively, you may contact us via postal mail at:Privacy Officer 4INFO, Inc. 177 Bovet Road, 4th Floor San Mateo, CA 94402 |
