It’s 8 AM. Do you know where your customers are?

The following post was recently published by Martech Advisor.

Did you know that Amazon’s market value dwarfs the value of Walmart, Target, Macys, Best Buy, Kohl's, Nordstrom, JC Penney and Sears combined? In fact, Amazon was more than $50 billion larger than these eight venerable retailers combined at the end of 2016, and in February of 2018 had grown to 2.5X the size of Walmart, despite ringing up only one-third the revenue!

Clearly Amazon has demonstrated the extreme value created by operating a truly customer-obsessed business model. Let’s face it, Amazon delivers a personalized customer experience that continues to set the bar not just for all retailers, but all brands—even those that sell to businesses and not consumers.

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